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Failed Verifications
3 customers with verification issues
|
Customer
|
Verification Type
|
Failure Reason
|
Failed At
|
Attempts
|
Actions |
|---|---|---|---|---|---|
|
SM
Sara Mohammed
ID: 100123456792
|
Document Verification |
Invalid ID Document
Document has expired. Customer needs to provide a valid ID with current expiration date.
|
May 24, 2025
10:15 AM (2 hours ago)
|
2 Failed Attempts |
|
|
AH
Ahmed Hassan
ID: 100123456794
|
KYC Verification |
Address Mismatch
Provided proof of address does not match the address on the application form.
|
May 24, 2025
09:30 AM (3 hours ago)
|
1 Failed Attempt |
|
|
LK
Layla Khalil
ID: 100123456795
|
Document Verification |
Poor Image Quality
Submitted document image is blurry and details cannot be clearly read.
|
May 24, 2025
08:45 AM (4 hours ago)
|
1 Failed Attempt |
|
Showing all 3 failed verifications
Verification Failure Analysis
Failure by Type
Last 30 days
Document Issues
67%
KYC Failures
23%
Biometric Failures
10%
Common Failure Reasons
Last 30 days
Expired Documents
35%
Poor Image Quality
28%
Address Mismatch
18%
Resolution Rate
Last 30 days
Resolved on 1st Retry
72%
Resolved on 2nd Retry
18%
Required Manual Review
10%